Privacy Policy
Effective Date: April 23, 2026
H&S Embroidery LLC ("H&S Embroidery", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit hsembroidery.com or place an order with us.
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Artwork or files you submit
- Device, browser, IP address, and website usage data
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website, products, and services
- Prevent fraud
- Comply with legal obligations
- Send marketing emails if you have opted in
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and support marketing and advertising efforts.
You can control cookies through your browser settings.
4. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party service providers when necessary to operate our business, such as payment processors, shipping carriers, website hosting providers, analytics providers, and email marketing platforms.
We may also disclose information if required by law or to protect our rights, business, or customers.
5. Data Retention
We keep personal information only as long as necessary for business, legal, accounting, or customer service purposes.
6. Data Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@hsembroidery.com
H&S Embroidery LLC
Kent, WA